What to do if I can't find a specific product, customer, or document?

Updated at August 28th, 2023

Q: What to do if I can't find a specific product, customer, or document?

Q: Why are some products/customers/documents not displayed in my system?

A: It may be related to the filter conditions. You can reset the filter conditions and refresh the page again to see.


Q: How to reset filters on MC Boss?

A: Go to MC Boss  → Tap Product/ Client/ Document page → Tap "Three lines" on top left corner or "Swipe right the page" → Lightly swipe down the page on the list ( ⚠️ once) → Tap "Reset selected items" → Return the main page to see all data


Q: How to reset filters on MC Seller?

A: Go to MC Seller  → Tap History page→ Tap "Three lines" on top left corner or "Swipe right the page" → Lightly swipe down the page on the list ( ⚠️ once) → Tap "Reset selected items" → Return the main page to see all data


Was this article helpful?